Greater value from machines

BIESSE’S CYBER-PHYSICAL ASSISTANCE SYSTEM

SOPHIA is the IoT platform created by Biesse in collaboration with Accenture which enables its customers to access a wide range of services to streamline and rationalise their work management processes.

The platform allows information and data to be sent in real time in relation to the technologies in use, optimising the performance and productivity of machines and systems.

The data collected enables the production process and machine functions to be analysed in detail, detecting malfunctions, assisting customers in maintenance operations, ordering replacement parts in less time and ultimately preventing faults.

Advanced technologies and services that can digitalise and automate factories and production processes, optimising all their main assets - whether technological, strategic, organisational or human.

Biesse supports its customers, offering technological connectivity, sharing of expertise, professional consulting services, training and ongoing assistance.

SOPHIA helps to prevent problems that could damage customer production. Biesse takes proactive steps to contact customers, reducing machine stoppages and inefficient wasted time.

WHY SOPHIA

A new state of knowledge.

PERSONALISED INTERACTION

The platform allows alerts and indicators to be sent to the customer in real time, in relation to production, the machines used and the type of process carried out. These are detailed instructions for more efficient use of the machine.

OPTIMUM SECURITY

The data flow is from the machine to the network only. The security of the information collected is guaranteed by two different systems:

https communication protocol
i.e. a protocol for secure communication within a network, via an encrypted connection access to the cloud with dual token - password authentication.

QUICK ASSISTANCE

Biesse service can monitor the machine’s performance, generating reports in real time about what needs to be done to address any issues.

GLOBAL COVER

The entire Biesse worldwide service network is interconnected and can access the SOPHIA web portal, which means quick, incisive reactions and resolutions for customers all over the world.

QUICK PROGRAM INSTALLATION

Software distribution is very simple and user-friendly. It takes place via a dedicated function called Software Manager, that sends the specific software package directly to the machines in protected mode.